Shipping Info, Terms & Conditions


Orders shipped to a location within the United Kingdom (excluding Highlands & Islands):
  1. If item weighs under 100g gross weight and can fit in a large letter package £2.50 Royal Mail 2nd class Signed for
  2. If items weigh up to 2kg gross and can collectively fit within a small parcel, £4.90 Royal Mail 2nd Class Signed For
  3. If your order exceeds 2kg, a courier service will be used with a flat rate of £9.50

*The shipping charges listed are VAT inclusive. 

Right to cancel

You have the right to cancel this contract without giving any reason, unless the items are personalised. For personalised items, you will be sent photos before shipment and refunds will only be made on faulty items.

You must cancel within 14 days from the day on which you acquire physical possession of the goods.  All items on your order will be shipped together, therefore the lead time will be longer if part of your order is peronalised.

You must inform us of your decision to cancel this contract by an unequivocal statement (sent by post or email). The cancellation will take effect when your request to cancel has been posted or emailed.

To meet the cancellation deadline, be sure to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we shall reimburse to you all payments received from you, including the costs of delivery (if you chose a delivery type other than the least expensive standard delivery offered by us, you will not be reimbursed for the supplementary costs). You may expect your reimbursement no later than 14 days from the day we receive your cancellation notice. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the returned goods or you have supplied evidence of having sent back the goods, whichever is the earliest.

If you have received goods in connection with your purchase and choose to exercise your right of cancellation, you shall send back the goods to us without undue delay and in any event no later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you return the goods within this 14-day period. You are responsible for the cost of returning the goods, and you are only liable for any diminished value of the goods resulting from handling, other than what is necessary to establish the nature, characteristics and functioning of the goods.


Personalised items that include photos require a good quality image, which must be emailed without compressing. We will not reproduce images that are copyrighted. Please ensure that you have permission to use photographs that do not belong to you. Photos you provide will only be used for the purpose of of adding to an item you purchase. Once the item has been received by you, your photos will be deleted. We may ask if you are happy for us to use photos of your item for promotion, but you are under no obligation to agree. 

Please read the products' descriptions carefully because they explain how items should be stored and used, and the limitations on the lifespan of products.